Disabled Man Criticizes Co-op Live for New Parking Charges

David Jackson, a 77-year-old man from Macclesfield, has raised concerns over new parking fees at Co-op Live, a music venue in Manchester. After enjoying free Blue Badge parking since the arena’s opening in May 2022, Jackson was dismayed to learn that he now faces a charge of £25 for accessible parking, which matches the cost of standard parking.

For the past year, Jackson, who relies on a wheelchair due to the effects of a stroke, had found the complimentary parking system “wonderful.” It allowed him to attend events without the added stress of navigating public transport late at night. However, as of July 2023, the venue implemented a new parking policy, ending the complimentary service that had been available during its inaugural season.

Jackson explained, “I love going to live music concerts. I was so excited when Co-op Live opened. What a great local venue for music! I’ve been to 12 concerts in the past year, and it’s marvellous.” He noted that without the free parking, it would be challenging for him to attend concerts, as he relies on his neighbour, Carole, for transportation.

In total, Jackson and Carole have visited Co-op Live approximately 15 times since its opening. They have also attended various other music venues in Manchester, many of which require paid parking. The recent policy change at Co-op Live has left them puzzled, particularly given that Blue Badge holders can park for free during Manchester City football matches at the same location.

“I am angry about the introduction of a charge for Blue Badge parking,” Jackson stated. “It increases the cost of experiencing live music, and the Disability Living Allowance shouldn’t have to be used for parking costs.” He expressed gratitude that parking remains free on match days but questioned the inconsistency in the venue’s policy.

Carole added her disappointment regarding the lack of communication about the changes, suggesting that Jackson feels discriminated against. “David was horrified – it’s almost 50 percent of the ticket price. There’s just no consistency,” she said. “Most people with Blue Badges are on Disability Living Allowance, so the money the government gives them is going to private parking firms. It doesn’t seem right.”

In response to the criticism, Co-op Live clarified that the free accessible parking was initially provided as a goodwill gesture during the opening season. The venue stated that all parking must now be booked in advance online, and all charges are clearly displayed during the purchasing process.

Despite the new charges, Jackson remains appreciative of the staff and facilities at Co-op Live, describing them as “friendly and helpful.” He emphasized that the venue is accessible and provides a fantastic experience once inside, but the new parking fees have created a barrier for him and many others who rely on assistance.

As concerns about accessibility and fairness in public spaces continue to grow, the situation at Co-op Live highlights broader issues surrounding the costs faced by individuals with disabilities. For many, the experience of enjoying live music should not come with added financial burdens.