Xiao-I Corporation Extends Contract with Asset Manager for AI Services

Xiao-I Corporation has renewed its contract with a mutual fund management firm based in China, solidifying their partnership to continue delivering AI-powered services through the iBot Pro platform. This agreement, effective from 29 August 2025, aims to enhance the client experience by providing advanced, personalized services.

The iBot Pro platform is described as an enterprise-grade, multi-channel, and multi-modal conversational AI solution. Its capabilities will empower the asset manager to offer sophisticated, instant responses to inquiries, significantly improving client interaction. The partnership will enable the asset manager to implement a comprehensive 24/7 customer service framework, allowing clients to receive immediate assistance for complex issues related to account status, fund performance, and other financial inquiries.

In addition to customer support, the renewed contract includes access to automated tools for inquiries concerning net asset value (NAV), subscription and redemption processes, and tailored financial advice. These enhancements are designed to streamline the client experience, ensuring that information is readily available and easily accessible.

Operational Improvements and Cost Efficiency

The collaboration also promises to improve internal operations within the asset management firm. AI assistants will support teams across various departments, including human resources, information technology, and compliance, thereby increasing overall efficiency. By automating routine inquiries, the organization can allocate resources more effectively, allowing staff to focus on more strategic tasks.

Furthermore, the deployment of the iBot Pro platform is expected to enhance scalability and cost efficiency for the asset manager. As the demand for personalized financial services continues to rise, this partnership positions the firm to adapt quickly to market changes and client needs.

This renewal highlights the increasing reliance on artificial intelligence within the financial services sector, showcasing how technology can facilitate improved customer engagement and operational excellence. As both companies prepare to implement these enhancements, the focus remains on delivering value to clients while navigating the evolving landscape of asset management.