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Welsh Ambulance Service Calls for Responsible Actions This Bank Holiday

As the summer bank holiday weekend approaches, the Welsh Ambulance Service is urging the public to act responsibly in order to ensure emergency resources remain available for those in critical need. The Trust highlights alternatives to calling 999 for non-emergencies, aiming to protect essential services during this busy period.
The Trust encourages individuals to utilize NHS 111 Wales, which has recently introduced a new virtual assistant. This AI-powered tool is designed to provide quick health advice by scanning the website based on user prompts. Available in multiple languages, the assistant aims to create a more efficient experience for users, enhancing overall access to healthcare information.
In addition to using appropriate medical services, the Welsh Ambulance Service is advising the public to check on elderly or vulnerable relatives and neighbours. Ensuring that medicine cabinets are stocked with necessary and in-date medications is also recommended.
Sonia Thompson, Assistant Director of Operations (Emergency Medical Service), emphasized the importance of responsible usage of emergency services. “As always, bank holidays are a busy time for us,” she stated. “That’s why we’re asking for your help to make sure ambulances are available for those in the most serious need. Calling 999 for a non-emergency could delay help for someone facing a life-threatening situation, and just because you arrive by ambulance doesn’t mean you’ll be seen any quicker in hospital. Please think carefully and use the most appropriate service for your needs.”
Road Safety Reminders for the Holiday Weekend
The Trust also urges motorists to exercise caution during the bank holiday weekend. With increased traffic and distractions on the roads, the risk of accidents rises significantly. Dermot O’Leary, Duty Operations Manager for Conwy and Denbighshire, and the Trust’s road safety champion, highlighted the importance of sober driving.
“Bank holidays mean more traffic, more distractions, and greater risk on the roads,” O’Leary noted. “If you’re driving, alcohol and drugs have no place behind the wheel. Even small amounts can slow your reaction time and cloud your judgement, so if you’re planning to enjoy a drink with friends or family, arrange a safe way home. Don’t risk your life or someone else’s and let’s keep our emergency services free for the people who really need them.”
As the bank holiday weekend unfolds, the Welsh Ambulance Service urges the public to be mindful of their actions. By using the right services and prioritizing road safety, everyone can contribute to a safer environment for all.
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