Science
Event Leaders Exchange Reveals Urgent Need for Leadership Innovation

The Event Leaders Exchange (ELX) has released a new report highlighting critical challenges facing leadership within the global events sector. The findings, part of the Future-Ready Leadership Whitepaper, are based on comprehensive surveys and interviews with senior leaders from prominent global brands. The research reveals areas where event teams excel and where immediate improvements are necessary for future readiness.
The report underscores that only 5% of event programs undergo innovation each year, indicating a pressing need for greater experimentation and creative idea generation. This stagnation in innovation could hinder the industry’s growth, particularly as it navigates an evolving landscape shaped by technological advancements and shifting audience expectations.
A significant concern is that nearly one-third of event leaders do not have clear key performance indicators (KPIs) for their events, or they are uncertain if their KPIs are being met. This lack of clarity poses a risk to team credibility and financial sustainability, as it may lead to budget cuts and reduced investment in future initiatives.
Additionally, training budgets for event professionals remain constrained, falling short of global recommendations for effective team development. The report suggests that without adequate investment in training, the sector’s ability to cultivate skilled leaders will be compromised.
The research also indicates a notable reluctance to embrace technology, with one-third of event leaders not utilizing artificial intelligence (AI) at all. Among those who do, the majority rely on AI solely for copywriting assistance. This limited application highlights an opportunity for event teams to leverage AI more effectively in various areas, including data analysis and event personalization.
According to Nicola Kastner, CEO of ELX, “The data shows a clear call to action. If we want events to be seen as business-critical, we need to invest in our people, measure what matters, and build cultures that embrace innovation – not just once in a while, but consistently.”
The Future-Ready Leadership Whitepaper serves as a crucial resource for event professionals seeking to navigate these challenges and seize opportunities for development. It is available for access through the Event Leaders Exchange website.
By addressing these findings, the global events sector can better prepare for the future, ensuring that event leaders possess the necessary skills and resources to thrive in a competitive environment.
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