Welsh Ambulance Service Calls for Responsible Actions This Bank Holiday

The Welsh Ambulance Service is urging the public to act responsibly during the upcoming summer bank holiday weekend, which begins on August 28, 2023. As the holiday often leads to increased activity and potential emergencies, the Trust emphasizes the need to utilize alternative services rather than calling 999 for non-emergencies. This approach is crucial to ensuring that ambulances remain available for those with serious medical needs.

To assist the public, NHS 111 Wales has launched a new virtual assistant designed to help users access health advice quickly. This AI-powered tool, available in multiple languages, scans the NHS 111 Wales website to provide relevant information based on user prompts. The initiative is part of a broader effort to enhance the website’s functionality and user experience.

In addition to encouraging individuals to seek appropriate medical assistance, the Welsh Ambulance Service highlights the importance of community awareness. The public is advised to check on elderly or vulnerable family members, friends, and neighbors, ensuring their medicine cabinets are stocked with necessary and in-date medications.

Sonia Thompson, Assistant Director of Operations for the Emergency Medical Service, stated, “As always, bank holidays are a busy time for us. That’s why we’re asking for your help to make sure ambulances are available for those in the most serious need. Calling 999 for a non-emergency could delay help for someone facing a life-threatening situation, and just because you arrive by ambulance doesn’t mean you’ll be seen any quicker in hospital. Please think carefully and use the most appropriate service for your needs.”

To further enhance safety during the bank holiday, motorists are encouraged to drive with caution. Dermot O’Leary, Duty Operations Manager for Conwy and Denbighshire, and the Trust’s road safety champion, remarked, “Bank holidays mean more traffic, more distractions, and greater risk on the roads. If you’re driving, alcohol and drugs have no place behind the wheel. Even small amounts can slow your reaction time and cloud your judgment, so if you’re planning to enjoy a drink with friends or family, arrange a safe way home. Don’t risk your life or someone else’s and let’s keep our emergency services free for the people who really need them.”

As the summer bank holiday approaches, the Welsh Ambulance Service emphasizes the importance of community responsibility in ensuring the safety and well-being of all. By using appropriate services and prioritizing road safety, individuals can help protect valuable emergency resources and maintain public health.